HOUSE RULES

Dear Guests,

By making a reservation at SIESTA Guesthouse*, you acknowledge that you have read, understood, and accepted the following House Rules.

A 30%–50% deposit is required to confirm your reservation. The payment deadline will be specified in the reservation confirmation. The remaining balance must be paid in cash upon arrival.

1. Check-in Requirements

Guests are required to present:

• a valid ID card or passport;
• a reservation voucher (if applicable);
• birth certificate(s) for accompanying minors.

According to Romanian law, all guests must complete the guest registration form upon arrival.

2. Check-in / Check-out

• Check-in: 1:00 PM – 8:00 PM
• Check-out: by 11:00 AM

3. Payment

Upon arrival, guests must complete the registration form and pay the full amount for the booked services.

4. Early Departure

If guests decide to leave before the end of their booked stay, the full reservation amount remains payable. No refund will be issued for unused nights.

5. Late Arrival

If you expect to arrive after 8:00 PM, please inform reception in advance by calling:

+40 751 060 520

Failure to notify us may result in cancellation of your reservation, and the deposit will not be refunded.

6. Late Check-out

Requests for an extension or late check-out must be made at least 24 hours in advance and are subject to availability.

• 11:00 AM – 1:00 PM: free of charge.
• 1:00 PM – 8:00 PM: an additional night's accommodation will be charged.

7. Cancellation Policy

• More than 90 days before arrival: the deposit will be refunded, minus bank charges. This does not apply to Christmas, New Year's Eve, or Catholic Pentecost reservations.
• Between 90 and 30 days before arrival: 50% of the deposit will be refunded. Bank charges are borne by the guest.
• 30 days or less before arrival: the deposit is non-refundable. Management may offer to reschedule the reservation under the same conditions. If the guest declines the proposed new dates, the deposit will be forfeited.

8. Breakfast

Breakfast is served Monday to Friday, between 8:00 AM and 10:00 AM.

9. Shared Facilities

Guests are welcome to use the shared kitchen and all outdoor facilities.

10. Safety

Please use all facilities responsibly and observe all fire safety and accident prevention regulations.

11. Electrical Appliances

The use of personal electrical appliances in the guest rooms (such as coffee makers, juicers, irons, or electric kettles) is not permitted.

12. Pets

Pets are not allowed anywhere on the guesthouse premises.

13. Damage to Property

Guests are kindly requested to report any accidental damage or breakage in the rooms, kitchen, or terrace immediately to reception.

Guests are responsible for compensating the guesthouse for any damage caused.

14. Supervision of Children

For safety reasons, children under the age of 10 must not be left unattended in the rooms or anywhere on the guesthouse premises.

Parents, relatives, teachers, or other responsible adults are solely responsible for supervising children. Guesthouse staff do not provide childcare or supervision.

15. Quiet Hours

Please respect the quiet hours between 10:00 PM and 7:00 AM.

The guesthouse is not responsible for disputes between guests but reserves the right to take all necessary measures to ensure peace, order, and safety on the property.

16. Personal Belongings

The guesthouse accepts no responsibility for guests' personal belongings, including cash, jewellery, or other valuables.

When leaving the property, please:

• lock the doors and windows;
• do not leave money or valuables unattended in your room.

The guesthouse cannot be held liable for lost or stolen personal property.

17. Furniture and Equipment

Guests are not permitted to:

• move furniture;
• relocate beds or mattresses;
• take towels, bedding, or other equipment outside the rooms.

18. Visitors

Guests may not invite or allow non-registered persons onto the guesthouse premises.

If unauthorized visitors are found, management reserves the right to terminate the reservation immediately and request that all involved persons leave the property. In such cases, no refund will be issued for the remaining unused nights.

19. Flammable Materials

It is strictly forbidden to bring or store flammable or explosive materials (fuel, gas cylinders, fireworks, etc.) anywhere inside the guesthouse or on its premises.

20. Barbecue Area

Ashes from the barbecue must be disposed of only in the designated metal bucket filled with water.

Ashes must never be emptied into waste bins, as this may cause a fire.

Please obtain permission from the management before lighting a fire in the barbecue area.

21. Fire or Technical Problems

If you notice any sign of fire, smoke, or technical malfunction, please notify the guesthouse staff immediately.

22. Electrical Devices

The use of electrical appliances with a power consumption exceeding 50 W is not permitted.

Guests must not leave electrical devices (such as phone chargers, cameras, laptops, or other appliances) plugged in overnight or unattended.

23. Smoking

Smoking is strictly prohibited inside the guesthouse, in accordance with Romanian law.

Smoking is permitted only in the designated smoking areas.

Please dispose of cigarette butts in the ashtrays provided.

Failure to comply may result in being asked to leave the property and/or the application of legal penalties.

24. Firearms

Guests carrying firearms are required to hand them over to reception upon arrival for secure storage in a locked metal safe.

This requirement applies regardless of whether the firearm requires a permit.

25. Accidents

In the event of an accident or injury, please inform the guesthouse management immediately.

26. Violation of House Rules

Guests who:

• seriously violate these House Rules;
• intentionally damage property;
• endanger the safety of others;
• fail to respect the quiet hours between 10:00 PM and 7:00 AM; or
• engage in unlawful or disruptive behaviour,

may have their reservation terminated immediately and be required to leave the property.

In such cases, no refund will be provided for the unused portion of the stay.

27. Complaints

Complaints will only be considered if they are reported during your stay while you are still accommodated at the guesthouse.

Complaints submitted after departure cannot be accepted.

Should you have any questions, concerns, or suggestions for improving our services, please do not hesitate to contact the management.

We wish all our guests a pleasant and enjoyable stay!

With respect,
The Management of SIESTA Guesthouse